Delivery and Shipping Policy

SHIPPING PROCESSES & INFO

We have put a lot of focus on making sure the items get delivered to our customers as quickly as possible. You will receive your order in 6-20 business days from the date that it is placed.

1.Verification                            2. Processing                              3. Shipping                                  4.Delivery

 

VERIFICATION

A confirmation email & verification call  will be sent to you once the order is authorized and verified. We begin preparing your order immediately after it is verified. With this sort of time frame, it makes it difficult for us to change or cancel your order, however, we will do our best to support your request.

PROCESSING 

It normally takes 2-4 business days for us to process your order. Please note that this does not include holidays and weekends.

SHIPPING 

For detailed information on standard and express delivery, choose your shipping country from the drop down below:

Aaland Islands Afghanistan Albania Algeria American Samoa Andorra Angola Anguilla Antarctica Antigua and Barbuda Argentina Armenia Aruba Ascension Island (British) Australia Austria Azerbaijan Bahamas Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bonaire, Sint Eustatius and Saba Bosnia and Herzegovina Botswana Bouvet Island Brazil British Indian Ocean Territory Brunei Darussalam Bulgaria Burkina Faso Burundi Cambodia Cameroon Canada Canary Islands Cape Verde Cayman Islands Central African Republic Chad Chile China Christmas Island Cocos (Keeling) Islands Colombia Comoros Congo Cook Islands Costa Rica Cote D’Ivoire Croatia Cuba Curacao Cyprus Czech Republic Democratic Republic of Congo Denmark Djibouti Dominica Dominican Republic East Timor Ecuador Egypt El Salvador Equatorial Guinea Eritrea Estonia Ethiopia Falkland Islands (Malvinas) Faroe Islands Federated States of Micronesia Fiji Finland France French Guiana French Polynesia French Southern Territories Gabon Gambia Georgia Germany Ghana Gibraltar Greece Greenland Grenada Guadeloupe Guam Guatemala Guernsey Guinea Guinea-Bissau Guyana Haiti Heard and Mc Donald Islands Honduras Hong Kong Hungary Iceland India Indonesia Iran (Islamic Republic of) Iraq Ireland Isle of Man Israel Italy Jamaica Japan Jersey Jordan Kazakhstan Kenya Kiribati Kuwait Kyrgyzstan Lao People’s Democratic Republic Latvia Lebanon Lesotho Liberia Libyan Arab Jamahiriya Liechtenstein Lithuania Luxembourg Macau Macedonia Madagascar Malawi Malaysia Maldives Mali Malta Marshall Islands Martinique Mauritania Mauritius Mayotte Mexico Monaco Mongolia Montenegro Montserrat Morocco Mozambique Myanmar Namibia Nauru Nepal Netherlands Netherlands Antilles New Caledonia New Zealand Nicaragua Niger Nigeria Niue Norfolk Island North Korea Northern Mariana Islands Norway Oman Pakistan Palau Panama Papua New Guinea Paraguay Peru Philippines Pitcairn Poland Portugal Puerto Rico Qatar Republic of Korea Republic of Kosovo Republic of Moldova Reunion Romania Russian Federation Rwanda Saint Kitts and Nevis Saint Lucia Saint Vincent and the Grenadines Samoa San Marino Sao Tome and Principe Saudi Arabia Senegal Serbia Seychelles Sierra Leone Singapore Slovakia Republic Slovenia Solomon Islands Somalia South Africa South Georgia & South Sandwich Islands South Sudan Spain Sri Lanka St. Barthelemy St. Helena St. Martin (French part) St. Pierre and Miquelon State of Palestine Sudan Suriname Svalbard and Jan Mayen Islands Swaziland Sweden Switzerland Syrian Arab Republic Taiwan Tajikistan Thailand Togo Tokelau Tonga Trinidad and Tobago Tristan da Cunha Tunisia Turkey Turkmenistan Turks and Caicos Islands Tuvalu Uganda Ukraine United Arab Emirates United Kingdom United Republic of Tanzania United States United States Minor Outlying Islands Uruguay Uzbekistan Vanuatu Vatican City State (Holy See) Venezuela Vietnam Virgin Islands (British) Virgin Islands (U.S.) Wallis and Futuna Islands Western Sahara Yemen Zambia Zimbabwe

COUNTRY STANDARD EXPRESS
COSTS SHIPPING TIME(BUSINESS DAYS) COSTS SHIPPING TIME(BUSINESS DAYS)
Aaland Islands FREE for orders over US$ 50, otherwise US$ 14.99 5-28 days FREE for orders over US$ 129, otherwise US$ 24.90 8-20 days

* Shipping times are estimates and commence from the date of shipping, rather than the date of order, and can take longer than expected due to invalid address, customs clearance procedures or other causes.

* Please submit a ticket within 6 months of shipment if the package does not arrive in time, our representative will get back to you within 24 hours. Note that overdue requests may not be accepted.

DELIVERY 

Log in to your account and confirm receipt and leave your reviews.

TIPS FOR INTERNATIONAL SHIPPING

* Customers from Russia or neighborhood of it choosing Air Mail without items limits spends 50 business days on shipping.

* Philippines, Russia, Slovak Republic, Brazil,Ukraine, Nigeria, Vietnam, Portugal, India ect, we suggest to select Standard shipping method because those country charge high tariffs by Express shipping method.

* If you have any idea about your item value to help you with the tariff when shipping by EXPRESS(FedEx and DHL), please contact us (orders@cndirect.com) in time. Otherwise, we will write the acceptable value for you.

* Due to the high tariffs and the strict customs of some countries, system will according to your country to select the best suitable shipping method for your country.

CUSTOMS & TAXES ISSUES:

Due to the customs and different policy of each express company, here are some limits:

1) Products which contain battery, powder, liquid, or solid can only be taken by Standard shipping method .
2) Electronic products can only be taken by Standard shipping method.
* The customs and import issues including any taxes, tariffs and item seizures are the sole responsibility of the customers.

We can dispatch your package as a “gift” or declare the value at a lower price, but we cannot guarantee that there is no tax.

PS: We are not responsible for all problems related to tariff.